Privacy Policy

HDC CONSTRUCTION (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you use this website, contact us, request a quote or use our live chat, and how that information is handled.

1. Information we collect

We collect information you choose to provide, including:

Your name, email address, telephone number, company and country.
Project details, drawings, specifications and messages you submit.
Live chat messages and the page from which a chat was started.
Newsletter subscription details, if you choose to subscribe.
Basic technical information such as IP address, browser type and pages visited, used for security and site performance.

2. How we use your information

To respond to enquiries and prepare quotations or proposals.
To communicate about an active project, order or support request.
To send newsletters and updates where you have opted in.
To protect the website against spam, abuse and fraud.
To improve our products, content and website experience.

3. Legal basis

We process personal information where it is necessary to respond to your request, perform a contract, comply with legal obligations, or pursue legitimate business interests such as improving our services and preventing abuse. Where consent is required, we ask for it clearly and you may withdraw it at any time.

4. Sharing

We do not sell personal information. We may share it with trusted service providers who help us operate the website, send email, host data or support a project — for example, our email delivery provider or a logistics partner. These providers receive only the information needed to perform their service and are expected to protect it.

We may also disclose information if required by law or to protect our rights, property or the safety of others.

5. Cookies and local storage

This website uses essential cookies for security and session management, and local storage to remember your cookie choice and live-chat session. We do not use advertising cookies. You can clear cookies and local storage through your browser settings, although some features may stop working.

6. Retention

Enquiry and project records are kept for as long as needed to respond, deliver a project and meet legal or accounting requirements. Chat transcripts and contact form submissions are retained only as long as reasonably necessary. Newsletter data is kept until you unsubscribe.

7. Security

We use reasonable technical and organisational measures to protect personal information, including restricted access, secure authentication and encrypted email where configured. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, or to object to certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding.

9. International transfers

Our team is based in China and we work with clients worldwide. Information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

10. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16.

11. Changes

We may update this policy from time to time. The “last updated” date at the top shows when it was last revised. Material changes will be communicated where appropriate.

12. Contact

For privacy questions or requests, email support@hdcxe.online or write to us at 5th Floor, Accelerator Building No. 1, Jinshi Industrial Park, Qiaoxi District, Shijiazhuang City, Hebei Province, China.